PRIVACY POLICY
Introduction
At Blue Serpent, your privacy is of utmost importance to us. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal information about your visit, including your IP address, browser type, referring/exit pages, and date/time stamps.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To communicate with you about your order or inquiries
- To improve our website and services
- To send promotional emails (you can opt out at any time)
- To analyze user behavior to enhance user experience
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties to help us operate our website, conduct our business, or provide services to you, as long as those parties agree to keep this information confidential.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and customize your experience. You can choose to accept or decline cookies, but this may prevent you from taking full advantage of the website.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to request access to the personal information we hold about you, to request corrections to any inaccuracies, and to request deletion of your data where applicable. To exercise these rights, please contact us at help@blue-serpent.com.
Changes to This Privacy Policy
Blue Serpent reserves the right to modify this privacy policy at any time. We will notify you of any changes by updating the date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please reach out to us at help@blue-serpent.com.