TERMS

Terms and Conditions

Welcome to the Blue Serpent website. These terms and conditions outline the guidelines for using our site and services.

By visiting or purchasing through this site, you agree to these terms in full. If any part feels unclear or not aligned with your expectations, we invite you to pause and reach out before continuing.

Products and Services
Blue Serpent may update or discontinue products and services without prior notice. We aim for precision in every description and image, though minor variations may occur. Every effort is made to keep our offerings as accurate and transparent as possible.

Orders and Payment
All orders are subject to review and acceptance. On occasion, we may need to cancel or adjust orders - due to availability, pricing, or other concerns.
Full payment is required at the time of purchase. Once processed, your order enters production or fulfillment.

Shipping and Delivery
We work to ship your order promptly and safely. Please allow for possible delays due to external factors beyond our control. For full details, refer to our Shipping Policy.

Returns and Refunds
If something doesn’t feel right, we’re here to make it better. Returns can be initiated within 14 days of receiving your order. Please consult our Return Policy for the process and details.

Intellectual Property
All content on this site - including text, imagery, logos, and design elements - belongs to Blue Serpent and is protected by copyright and trademark law. Use of our content without permission isn’t allowed.

Limitation of Liability
To the extent allowed by law, Blue Serpent is not responsible for indirect, incidental, or consequential damages resulting from use of this website or our products. We create with care and precision, but some things remain outside our reach.

Updates to These Terms
We may revise these terms occasionally. Any updates will appear on this page. Continued use of the site means you’ve reviewed and accepted any changes.

Contact

For any questions, clarifications, or concerns, please write to us at:
help@blue-serpent.com

We’re always here to listen.